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TIKTOK TRICKSTER

My 10-year-old daughter was conned into paying a TikTok dancer £2k – Apple let me down

A PARENT has hit out after a TikTok dancer “duped” their youngest daughter to handover £2,000 worth of “coins”.

The parent said their eldest daughter got a new iPhone as a gift last Christmas.

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A TikTok dancer 'duped' a 10-year-old girl with learning difficulties into giving him 'coins' worth over £2,000Credit: Alamy

Their youngest daughter, 10, then started playing with the phone - with the family horrified at what happened next.

The mum, only identified by the initials AH, said her daughter became the “victim” of the dancer known as “Ohidur247” on TikTok who they claim “duped” her into giving him “coins” worth a total of £2,012.

The parent only realised what had happened when they started getting email invoices from Apple in their inbox and they took the phone away from the little girl, who has autism.

They say they followed Apple’s process to request refunds for the 23 successive purchases, but they were refused.

The parent then emailed Apple “multiple times” but had no response.

They also wrote to its regional head office in Ireland but received no reply.

Eventually, they received an email with a link to its legal process, which they say contained “very little information at all”.

Writing to the Telegraph’s consumer champion Katie Morley, they said: “This is such a lot of money to lose in the space of a few minutes in this way.

“I believe Apple has let me down by failing to identify the unusual activity on my account and protecting me by blocking the suspicious payments.

“I also feel its customer care has been nonexistent.”

They added that they wanted to find out how the TikToker “convinced” their daughter to hand over the money and because of her condition they hadn’t been able to fully establish what had happened from her account of events.

The TikTok account “Ohidur247” had four million followers and was blue tick verified.

Following a query by the Telegraph, TikTok responded by saying it had investigated but was unable to explain what the payment was for.

It said, however, that no rule had been breached.

Eight steps to protect your kids online

Set parental controls

Revisit parental controls and privacy settings which are useful tools to help minimise the risks your children may face.

T-shirt test

Ask your child to remember: “Would you wear it on your T-shirt? Then don’t post it online.”

Find out what apps they use

Subtly find out what apps your children use by asking them in conversation. Do this regularly, as trending apps change.

Tell them to turn of location

Many apps ask for permission to use your location and if you agree, it can stay on in the background constantly.

Know your child's friends

Monitor your children's posts online to see who interacts with them.

Educate on what's "fake"

Make sure your child is aware of fake news and how to spot it.

Teach critical thinking

It sounds complicated, but Internet Matters advises you to teach your child critical thinking. This may be explaining to them how internet advertising works, by pushing products online in creative ways.

Set screen time limits

Teens who spend three or more hours a day on social media are doubling their risk of mental health problems, research suggests.

A message sent to “Ohidur247” received a bounce back from TikTok saying the account had been suspended.

Having contacted TikTok again, it confirmed that in a further investigation it had established the account holder had breached its guidelines in relation to fraud and scams.

The profile is said to have been enticing a number of users to pay it “coins” in return for followers but “nothing ever materialised in return,” according to The Telegraph.

While “Ohidur247” has been permanently banned from live-streaming, their four million-strong account remains verified and active.

Apple, meanwhile, took action to clear the situation up and refunded the loss in full, but emphasised the need for activating child mode on the phone.

A spokesperson for TikTok told The Sun Online in a statement: "TikTok is committed to creating a fun and positive environment for all our users.

"We have a number of policies including our Terms of Services and Community Guidelines to ensure users and creators are using our platform and community respectfully.

"We do not tolerate behaviour that is deceptive in nature and encourage users to report any potentially inappropriate behaviour through our in-app reporting function."

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Apple said it had refunded the money in fullCredit: Getty

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