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Online BankingHow can I find my membership number?How can I log in without my PINsentry card reader?How do I transfer money between my accounts?All Online Banking help
PaymentsHow do I make a payment to someone new?How do I send money abroad?What’s the difference between Bacs, CHAPS and Faster Payments?All payments help
Debit cardsMy card doesn’t work. What should I do?What should I do if I can’t find my debit card?How do I get a reminder of my debit card PIN?All card help
The appHow do I register for the app?What happens if I get a new device?What is Mobile PINsentry?All app help
MortgagesHow do I get my mortgage balance?How do I make mortgage overpayments?Can I change my mortgage repayment date?All mortgage help
Fraud and securityWill I ever have to give my PIN online or over the phone?Can I get free security software from Barclays?All fraud help
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